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Polices

REFUND POLICIES FOR CHARLOTTESVILLE ALLIANCE SPORTS CLUB

Charlottesville Alliance Sports Club abides by the following refund policies for its soccer programs.

Rec Soccer:  No refunds will be given after the first game of the season, except if a player experiences a season-ending injury.  Refund requests can be made up to one day before the scheduled first game of the Rec season for the appropriate age group.  Players experiencing a season-ending injury (proved by providing a signed and dated letter from a doctor stating such) will be granted a pro-rated refund based on the number of games left in the season. Late fees, if applicable, cannot be refunded due to a season-ending injury. All refunds are subject to a $5 processing fee to cover the cost of credit card processing fees. While rare, if the weather or some other unavoidable circumstance limits our program in any way, no refunds or other adjustments will be made.

Travel Soccer:  This program’s Refund Policy is available here.

Developmental Soccer: No refunds will be given after the first session of the season, except if a player experiences a season-ending injury.  Refund requests can be made up to one day before the scheduled first session of the season for the appropriate age group.  Players experiencing a season-ending injury (proved by providing a signed and dated letter from a doctor stating such) will be granted a prorated refund based on the number of games left in the season, as follows:  a refund of 90% before the first game of the season, 60% before the fourth game of the season and no refunds after the fourth game through the end of the season.   Late fees, if applicable, cannot be refunded due to a season-ending injury. While rare, if the weather or some other unavoidable circumstance limits our program in any way, no refunds or other adjustments will be made.

Tots, Minis, Academy, Camps and Clinics (all varieties EXCEPT for Residential Camps):  While rare, if the weather or some other unavoidable circumstance limits our program in any way, no refunds or other adjustments will be made.  For Tots, Mini Soccer,  Academy, up to two (2) rain dates will be used if needed for the season.  No additional make up dates will be scheduled.

Refunds for Tots, Mini Soccer, Pre-Academy, Academy, or camp or clinic registration fees are available as follows:
—  More than 7 days before the start of the session = 75% refund
—  7 to 3 days before the start of the session = 50% refund
—  2 days or less before the start of the session = 25% refund
—  After the session has started = no refund

NOTE: If a program session is closed for reasons beyond The Alliances’s control (i.e. weather issues, facility availability, etc.), no refunds will be issued for those closed sessions.  Exceptions would include Mini Soccer or camp or clinic sessions canceled due to under enrollment, as well as any specific player enrollment or placement situations that need addressing; The Alliance hopes to address those issues prior to the start of a program session.